Cybersecurity at LPL

… and our commitment to our investors

At LPL Financial, security is built into everything we do, and the protection of sensitive information is critical to our company’s continued success. Cybersecurity concerns are more prevalent than ever with cybercriminals constantly evolving and using different techniques to commit financial fraud. We understand the need to educate our financial professionals about these ever-changing threats.

Cybersecurity as a business differentiator

At LPL, we take the security and privacy of our financial products seriously and embed security into the conception, design, and implementation of our platforms. LPL tools are only available to LPL clients. We build these tools with security at the forefront:

  • Sensitive data is secured, masked, and encrypted where applicable to provide a secure experience.
  • Design, architecture, and code reviews are performed to ensure industry best practices and adherence to LPL polices.
  • Regular scanning for vulnerabilities is performed on the products, environment, and supporting infrastructure.
  • Penetration testing is completed by third-party experts.
  • Recurring patching and modernization are implemented regularly.
  • Fraud alerts placed on user profiles if suspicious activity is identified.
LPL Financial Creative Graphic
LPL Financial Creative Graphic

Understanding the Cyber Fraud Guarantee

As cyber-threats continue to evolve and make headlines, LPL prospects, financial professionals, and clients have expressed an interest in LPL’s capabilities and position relating to potential cyber-incidents and the impact to LPL accounts.

LPL will reimburse you for 100% of realized losses in your impacted LPL accounts, which were incurred directly as a result of unauthorized access to an LPL system.

LPL’s Security Operations Center

LPL’s Security Operation Center is an ultra-modern facility where dedicated teams work to monitor, detect, prevent, and respond to potential cyber-threats. These teams are constantly reviewing potential threats and once a threat has been identified, they offer proactive feedback to impacted parties with guidance to remediate known issues.

Securing Your Accounts

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Passwords

Since passwords are your first line of defense, having strong passwords is an important first step to protecting your accounts from fraud. Passwords are used daily to access accounts or applications and a password lacking complexity is more likely to be compromised.

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Mobile Device Security

Mobile devices have become standard for both business and personal use, but many devices remain open to exploits due to rapidly evolving technology. All devices that contain sensitive information should stay protected. 

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Keep Your Computer Safe

In today’s digital age, computers are commonly used for both personal and business purposes. Keeping your computer safe should be a priority for keeping personal and sensitive information secure.

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Protecting Your Identity

As more of our interactions take place in the digital world, more of our personally identifiable information (PII) is at risk. PII can refer to information of a personal or financial nature that is protected by legal and regulatory requirements. Examples include, but are not limited to: social security numbers, birth dates, financial account numbers, and driver’s license numbers. While a birth date may not seem like PII, when combined with other identifying data elements, cybercriminals can gain access to your information.

Freezing your credit is an easy and convenient way to protect your identity. As consumers, protecting your identity should be a priority. By freezing your credit, you’re preventing new accounts from being established with your information.

Avoiding Cyber Attacks and Scams

Cybercriminals continue to evolve and find new tactics for their scams, but there are still ways to spot certain scams and cyber-attacks before it’s too late. Educate yourself about avoiding these attacks to stay one step ahead.

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Phishing

Phishing attacks are created by cybercriminals to trick unsuspecting people to click a malicious link or open a malicious attachment received via email. The malicious links or attachments can lead to a fake website or contain viruses that can compromise your device. These attacks are dangerous because cybercriminals need only one point of entry to gain unauthorized access. 

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Ransomware

This form of malware is a malicious software that blocks access to files on the impacted network, computer, or device. Once ransomware is deployed, cybercriminals contact their victim to alert them to make an electronic payment to restore their access. The cybercriminals will threaten to corrupt or leak data if the ransom payment isn’t made.

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Investment Scams

Investment scams begin with bad actors offering a low risk, high reward investment opportunity that promises quick money or “guaranteed returns”.

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Romance Scams

Romance scams occur when bad actors connect with their victim via social media and gain the trust of their victim after communicating for an extended period of time.

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Tech Support Scams

Malicious attackers using a tech support scam want you to think your computer has several issues such as a virus or fraudulent activity on your computer. They use various methods for contact such as a phone call, pop-up message, or phishing email.

Related Cybersecurity Articles

Cybersecurity 101: Keeping Information Safe

It’s important to LPL that you keep both your client and your own information safe, now more than ever as we work remotely. Here are four tips to get started.

Advisors, Giving Clients Easy Access to their Financial Information

Provide your clients transparent insights into their financial information, goals and more, which they can access 24/7 from any of their devices.

Going Digital at LPL: Efficient and Secure

Spend less time on routine tasks for your advisory practice, and focus more on your clients' needs and business growth strategies.