Protecting Investors and Accounts from Cyber Threats

Every financial journey deserves protection. From building wealth to preserving it, LPL Financial’s cybersecurity approach reflects a steadfast commitment to guarding what matters most so investors can move forward with confidence. 

Proactive Protection

Behind every account is a person, a family, a dream. That’s why LPL Financial has made it our mission to safeguard your data and investments with the same care and vigilance we’d want for our own.

Our systems don’t just react; they anticipate, adapt, and evolve to stay ahead of threats. LPL’s Security Operation Center is an ultra-modern facility where dedicated teams work to monitor, detect, prevent, and respond to potential cyber-threats. These teams are constantly reviewing potential threats and once a threat has been identified, they offer proactive feedback to impacted parties with guidance to remediate known issues.

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Secure By Design

Cybersecurity in Every Platform

Security is steeped into every new product, platform, or tool we bring to life — from conception and design to implementation and ongoing maintenance. There are a variety of ways we do this:

  • Secure, masked, and encrypted sensitive data
  • Design, architecture, and code reviews
  • Recurring vulnerability checks and penetration testing, plus patching and modernization updates
  • Fraud alerts on user profiles when suspicious activity occurs

Our Commitment

The LPL Cyber Fraud Guarantee

As cyber-threats continue to evolve, LPL Financial will continue doing our part to defend against them and minimize any potential impact to LPL accounts. Our Cyber Fraud Guarantee demonstrates the depth of that commitment.

LPL will reimburse you for 100% of realized losses in your impacted LPL accounts, which were incurred directly as a result of unauthorized access to an LPL system.

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Protect Your Accounts

Password Creation

As an upfront line of defense against fraud, creating a strong password is an important first step. 

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Mobile Device Security

As fast as technology changes, the way we protect things like our phones, watches, and tablets should move with the times too. 

Understand Device Protection

Computer Safety

Whether accessing your accounts from a laptop or desktop, it’s essential to have the right protective measures in place. 

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Protecting Your Identity

As our lives become more digital, our personally identifiable information — like Social Security numbers, birth dates, financial account numbers, and driver’s license numbers — faces greater risk. If you suspect a breach, freezing your credit is a powerful step to help prevent identity theft.

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Avoiding Cyber Attacks and Scams

Cybercriminals make their living on finding new tactics, but recognizing the early warning signs can help you better protect your personal information. Take a few minutes to learn about these common scams.

Avoiding Cyber Attacks and Scams

Phishing attempts to trick you into clicking a malicious link or opening an email attachment that contains viruses. 

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Ransomware

With this attack, malicious software is deployed that blocks access to files on a network or computer. Access is restored in exchanged for payment. 

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Holiday Scams 

Whether online or in the store, the holidays are fertile ground for shoppers — and unfortunately, criminals. 

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Tech Support Scams

Here, attackers try to trick you into believing your computer has been hacked with a virus or fraudulent activity. 

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Romance Scams

Here, attackers try to trick you into believing your computer has been hacked with a virus or fraudulent activity. 

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Investment Scams 

In this type of scam, bad actors offer a low risk, high reward investment opportunity that promises quick money or “guaranteed returns.” 

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YOUR CYBERSECURITY QUESTIONS, ANSWERED

Frequently Asked Questions

We believe trust is earned through clarity. That’s why we keep you informed about how your data is protected, and why we’re always here to answer your questions.

What should I do if I suspect fraud in my LPL account?

  1. Contact LPL Financial immediately: Reach out to our dedicated support team to report the suspected fraud. We're available to assist you and guide you through the necessary steps.
  2. Review account activity: Carefully examine your recent account transactions and statements to identify any unauthorized activity.
  3. Change passwords and security settings: Update your login credentials and security settings to prevent further unauthorized access.

To further protect your investment accounts online, we recommend:

  • Regularly reviewing your account statements and transaction history
  • Enabling multi-factor authentication (MFA) whenever possible
  • Staying informed about the latest cybersecurity threats and best practices

By taking these steps, you can significantly reduce the risk of fraud impacting your investments.

Advisors use multiple layers of security, including encryption, firewalls, secure servers, and multi-factor authentication to safeguard your sensitive information.

Every 3–6 months is recommended, or immediately if you suspect a breach.

Your advisor will only use secure communication channels. Be cautious of emails, texts, or calls that request personal details, and always verify directly with your advisor before responding.

Only authorized professionals directly involved in managing your investments have access. Strict confidentiality and compliance rules apply.

Financial institutions follow regulations like the Gramm-Leach-Bliley Act (GLBA), SEC cybersecurity guidance, and FINRA cybersecurity rules, all designed to protect investors.